Frequently Asked Questions

How do I know if I’m eligible for the rebate?

To be eligible for the rebate, you must purchase a qualifying product from a valid U.S. retailer between the promotional dates listed on the official rebate form.

Can I combine with other rebate offers?

Please reference your official rebate form, as some of our rebate offers cannot be combined with any other rebate offers. Please, reference your official rebate form for complete details.

Are there specific retailers that are not eligible for the offer?

Some offers are only valid with select retailers; please refer back to the official rebate form for a list of qualified retailers.

Where do I mail the rebate?

You should mail your submission to the mail-to address that is included on the official rebate form. Please keep a copy of all submitted materials for your records.

When is my submission due?

You must mail your request by the postmark date noted on your official rebate form. Requests mailed after the last eligible postmark date will not be honored.

When is my submission due?

All information needed to complete your request is listed below as well as on the official rebate form.

  1. Completed rebate form (original or photocopy)
  2. Legible copy of your dated sales receipt, it must include:
    1. Date of purchase
    2. Product purchased
    3. Purchase price
    4. Retailer name
  3. If mailing your submission you must include the ORIGINAL UPC barcode cut from the side of the product package, photocopies will not be accepted. If submitting online you must upload an image of the UPC barcode from the side of the product package.
  4. Serial number for your rebate eligible product
What does the UPC barcode look like?

Your product UPC barcode should include the serial number, UPC number and complete model number. Photocopies will not be accepted.

I threw out my box or gave as a gift and no longer have the original UPC barcode. What do I do now?

Requests that do not include the original UPC barcode will not be honored. Our rebate offers have specific requirements that must be met in order to be eligible.

I purchased the floor model and did not receive a box that contains the UPC barcode. What do I do now?

Requests that do not include the original UPC barcode will not be honored. Our rebate offers have specific requirements that must be met in order to be eligible.

The product box I received has a store sticker over the UPC barcode. What do I do now?

Requests that do not include the original UPC barcode will not be honored. Our rebate offers have specific requirements that must be met in order to be eligible.

The product box I received was damaged and the UPC barcode is missing. What do I do now?

Requests that do not include the original UPC barcode will not be honored. Our rebate offers have specific requirements that must be met in order to be eligible.

The model I purchased is not listed on the rebate form I received. What do I do now?

Our rebate offers are model specific. If the rebate form you received does not have your model listed it may not be eligible for a rebate. You can check our website, www.kitchenaid.com, to see if there is a rebate offer for your particular model and date of purchase.

How many rebates can I submit?

Customers are eligible for one rebate per address (two rebates per household in Rhode Island) during the promotional period.

Where do I locate my serial number?

The easiest place to find your serial number for the product purchased is right on your UPC barcode from the product package. It can also be located on the bottom of your product.

How do I submit for the rebate?

Simply complete the online submission process, found on this website or mail-in the official rebate form with all required materials to the address listed on the official rebate form. Please keep a copy of all submitted materials for your records.

How long does it take to process my rebate?

Please allow up to 8 weeks for the delivery of your rebate after mailing your request.

I forgot to mail my request and the last eligible postmark date has passed. What do I do now?

Requests mailed after the last eligible postmark date will not be honored. Our rebate offers have specific requirements that must be met in order to be eligible.

What is the status of my submission?

You can check the status of your submission at any time within the ‘Check Rebate Status’ section of this website.

Why didn’t I find my rebate status?

It may be that your submission is still being processed. Please note that it may take up to 2 weeks to view your rebate when you submit online and up to 4 weeks when you submit through the mail.